FAQ
Twin Harbor Office Closure FAQ
Obtaining your records
The office can send a complete copy of your records to the office you establish care with. We do need a completed records request form. You can get that here. Please fill the form out, save to your computer and email to [email protected] or print, fill out and email/mail back to our office.
Why is the Practice Closing?
The decision to close the practice was not made lightly. While we are unable to discuss specific details, our focus is on ensuring all patients receive the support they need to continue their orthodontic care and obtain their records.
Selecting a New Orthodontist
You can select any orthodontist to transfer treatment to; here is a list of providers in the area:
West Islip
- All Smiles Orthodontics – Bay Shore/Brightwaters
Phone: (631)666-7008
Website: www.goallsmiles.com
- Island Orthodontics – Deer Park
Phone: (631)586-7654
Website: www.islandortho.com
- Island Orthodontics – Ronkonkoma
Phone: (631)588-1199
Website: www.islandortho.com
Massapequa
- Capogna Orthodontics – North Massapequa
Insurance Plans
Phone: (516)752-9060
Website: https://capognaortho.com
- Orthodontics In the Park – Massapequa Park
Insurance Plans
Phone: (516)795-7878
Website: https://www.str8smilesbydrjeff.com/
- Long Island Straight Smiles – Massapequa
Insurance Plans
Phone: (516)541-9396
Website: https://www.lismiles.com/
What happens to my records?
Your records remain available and can be provided directly to you or transferred to another provider upon written authorization. Please complete this form, save to your computer and email to us at [email protected] or download a copy and mail to us at 150 Higbie Ln West Islip NY 11795 or 200 Boundary Avenue, Massapequa, NY 11758.
Where can I find updates?
The most current information regarding the closure can be found on our website, which we will continue updating with important information and frequently asked questions.